Help with degus tail

So, I have 2 degus that are 4 months old. One of them lost hair on it's tail, 2 days ago it was normal and i don't know what is going on so any help would be appreciated.

INFO:

-their cage is 90*50*120 with 3 levels

-they have a wheel that is 30cm its solid wood with no gaps and cork lining on the inside

-they have ropes and branches

-I know they need more enrichment but that is a work in progress right now

-they mostly eat meadow hay rarely they get pellets

-they are let out for playtime daily and during that they each get 2 sunflower seed each

-they get half a peanut rarely

-they get sand bath 2x a week for around 30m

https://preview.redd.it/kjpi8wu1i3ie1.jpg?width=2048&format=pjpg&auto=webp&s=f6505f522812bcf37487972209eacb33ed413a6b